FAQ

Frequently Asked Questions

See what customers ask us about the most. Still have a question? If none of the FAQ’s below answer your question, feel free to give us a call or contact us via email!


Single block sculptures are $325.00 and are cut from a block of ice approximately 3 1/2 feet tall. Prices are quoted for larger custom sculptures.

Detail holds for approximately 4 – 6 hours at 70-75 degrees. The sculpture will just smooth out and melt in proportion after that.

One month to 2 weeks. Ordering early is fine. We can take late orders depending on business. If we freeze anything in, (pictures, flowers, etc.) we need to have the items to freeze in 2 weeks prior to the event.

A $100.00 non refundable fee is due at the time of order. The deposit goes towards the total cost of the ice sculpture. The remaining balance needs to be paid 7 days prior to event. We accept cash, credit card or check.

Anything! – We encourage personalizing to the individuals. If you have a theme or a picture of what you would like, we would need to have a copy in order to quote a price.

Set-up takes place 60-90 minutes before event start time.

Delivery charge is $2.50/per mile round trip.

Signature Ice is located on the southeast side of San Antonio. From downtown San Antonio, take IH 35N to Loop 410 South. Exit on Dietrich Road, make right turn onto Dietrich Road. Go one block to Seaboard and turn right. Go one short block to Cotton Belt and turn left. We are on the right side of the road at 4727 Cotton Belt. If you plan to visit our office, please call first for an appointment.

You can call us (210) 666-1301 to place your order. We do not accept orders placed via the internet.

1. Please mark location for ice sculpture with note titled “ICE SCULPTURE,” so we place the sculpture exactly where you want it.

2. Please make sure an electrical outlet is available for the light in the ice sculpture tray.

3. The drain bucket needs to be emptied every hour and a half to avoid overflowing.

4. Ice sculpture tray must be returned by Wednesday of the following week.

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